FAQs

Frequently Asked Questions

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Lotto tickets

How do I pick the numbers that I want? Do I have to choose my own numbers, or can I use a generator to pick it for me?

There are two ways to pick your online lotto numbers. Either you choose your own numbers or select Quick Pick from the interface.

I can’t buy any tickets for an upcoming draw. It says “tickets for the nearest draw are no longer available”; what does it mean?

Sales for upcoming draws are closed approximately two hours before the draw is made. This means you can no longer participate in that particular draw.

The next draw countdown box says “Pending”; what does it mean?

This means that you are no longer eligible to join the upcoming draw. Simply wait for the next draw or participate in the other open lotteries available on Lotteo.

What does a line mean?

A line represents the set of numbers you have chosen. For example, Powerball requires 5 + 1 numbers. Those 6 numbers are considered a line.

What happens when I select “quick-pick”?

Our system will randomly generate a series of numbers for you. The amount of numbers that you will receive, will correspond with the required numbers of the lottery you choose to play in.

Where can I view my active tickets?

All tickets, both active and expired, are stored electronically on your profile. Simply go to the user panel and click “My Tickets”.

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